Keeping your clients happy is key in any business. Every now and then an organisation comes up with an extremely creative way of improving things for their clients.
Humanitas is a retirement home in Deventer in the Netherlands.
A retirement home is accommodation that has been designed to look after the needs of old people and whilst lots of these homes do a good job in terms of looking after their clients by way of the accommodation, food and medical support one area which is often lacking for the elderly residents is fresh communication.
In the Netherlands there is a shortage of accommodation for university students and Humanitas realised there was a nice opportunity to link the shortage of accommodation for students with the need for the elderly residents to have fresh communication.
Given that the retirement home had surplus rooms they have decided to let university students live at the retirement home free of charge. The only requirement is that they have to spend at least 30 hours per month acting as “good neighbours” to the elderly ladies and gentlemen they share the accommodation with.
Yes, the university students are being provided with free accommodation in exchange for agreeing to spend time with the pensioners who live there.
I think this is a really great idea and will benefit both the students and the pensioners.
Importantly though, will we see a sudden surge of pensioners taking selfies whilst wearing a traffic cone on their head and challenging each other to drinking games…
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-06-09 09:53:342015-06-09 09:53:34Who would learn from who?
Be honest now – have you ever thought that it would be nice to be able to cheat in your exams and get away with it? Have you ever thought it would be great to be able to pass your exams with ease without putting in any real effort?
Well, if the thought has crossed your mind you are not the only one. The girlfriend of Ayan Zhademov thought it would be a good idea to cheat in her exams and she managed to persuade 20 year old Mr Zhademov to help her cheat.
Unfortunately for the lady (but fortunately for all the hard-working honest students who were sitting the exam) the plan wasn’t the smartest and her boyfriend didn’t look much like a woman.
“Didn’t look much like a woman” – why does it matter whether or not he looked like a woman I hear you say?
Well, the plan was for Mr Zhademov to pretend that he was his girlfriend and to sit her exam for her.
When the day of the exam came around, he wore her clothes together with a wig and lots of make-up.
It was reported that despite his efforts to dress up as a woman he simply look like a man wearing a dress and make-up which had been put on badly. The exam invigilators noticed something was wrong and became even more suspicious when he spoke as he had an extremely deep manly voice.
The end result was that he was caught out, his girlfriend failed her exam and he was fined £1,400.
The morale of the story is that it doesn’t pay to cheat and no matter how tempting it may appear to be, just don’t do it. Not even if your girlfriend or boyfriend is a genius and looks exactly like you.
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-06-04 09:43:462015-06-04 09:43:46Not the brightest individual.
Those of you that are attempting the June 2015 ACCA exams will no doubt be feeling a mixture of emotions.
Some of you will be fully confident of passing although probably the majority of you are only hopeful of passing at this stage and are frantically trying to cram as much knowledge into your heads as possible by undertaking some last minute revision before the exams next month.
One of my students at a recent session was unfortunately ill during the run up to the exams and wasn’t feeling at all confident entering the exam hall. Pleasingly he managed to pass his exams and when he told me he the good news he referred to it as his “great escape”.
Hopefully you’ll be successful in your exams and won’t be relying on a “great escape” when you sit your papers but we’ve now released our ACCA exam tips for the June 2015 ACCA exams and the link to them is at the bottom of this blog post.
For those of you interested in seeing an example of a “rubbish escape” as opposed to a “great escape” the video below of two prisoners trying to escape from a New Zealand court makes nice viewing.
Good luck with your final revision and here are the June 2015 ACCA exam tips (after selecting this link, click on the paper you are interested in and the exam tips are on the right of that paper’s page).
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-05-27 09:40:512015-05-27 09:40:51ACCA exam tips released. Will you have a great escape or a rubbish escape?
The Institute for Religious Works, or as it’s more commonly known “the Vatican Bank”, has just released its latest set of accounts and they show a sharp increase in profits.
The bank has just reported net profits of €69.3 million for 2014 which compares very favourably with the corresponding figure of €2.9 million in 2013.
So what has caused the turnaround?
The bank has reported that the improved figures were as a result of a fall in operating expenses together with higher income from trading in securities.
Last year, the management of the bank was replaced as part of a clean up ordered by the Pope to remove corruption in the bank. The reforms also involved the bank bringing in anti-money laundering experts to screen all the accounts to ensure they comply with international laws governing the banking sector and the bank’s new standards for clients. Over 4,000 accounts have now been closed since 2013 and whilst the majority were dormant accounts, 554 accounts were closed because they did not meeting the bank’s new standards.
President of the Board of Superintendence, Jean-Baptiste de Franssu said that “The long-term, strategic plan of the Institute revolves around two key objectives: putting the interests of the clients first by offering appropriate and improved services and by de-risking the activities of the Institute”.
In summary, the bank seems to be doing much better now. If you are interested in opening an account with the bank though it’s worth noting that the use of the bank is limited to clergy, Vatican employees and staff at its embassies. There are now reportedly over 15,000 clients on the banks books.
More details on the Vatican bank’s accounts can be found here.
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-05-24 09:36:422015-05-24 09:36:42The Vatican Bank releases their results.
We all do it every day at the office but I’ve never heard of anyone publicising it in the way this gentleman did.
Everything at the city council meeting in Georgetown, Texas was completely normal and serious until Mayor Dale Ross broke away from the meeting for a bathroom break.
Nothing unusual there I hear you say.
Unfortunately for the mayor though, during his haste to go to the bathroom he forgot that he was wearing a wireless microphone.
Thirty seconds after leaving the panel and just as Rachael Jonrowe was talking about friends and family members who had contracted antibiotic resistant diseases, the Mayor can be heard urinating and then flushing afterwards courtesy of the microphone which he left on.
It’s a valuable lesson for all of us if we were ever to wear a wireless microphone at an event and it was too much for Ms Jonrowe who despite her best efforts couldn’t control her laughter.
What was also interesting was that there was no sound from the microphone of the Mayor washing and drying his hands. Maybe he was so keen to rush back to proceedings that he simply forgot to wash its hands??
Mistakes happen but unfortunately for Mayor Ross the meeting was being streamed over the Internet.
This though was not the type of “live streaming” that anyone was expecting.
The video of the event can be seen below.
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-05-05 09:18:582015-05-05 09:18:58You don't want everyone to know about it...
If you do, how long do you spend sat there before you get up to move around?
If you sit at your desk and work on your computer without moving around then I’ve for some unfortunate news for you because a sedentary lifestyle where you sit at your desk without moving around is bad for you.
Researchers at the University of Utah examined the health, exercise and nutrition records of over 3,000 Americans over a 3 year period and on average they spent 34 minutes sitting or lying down per hour whilst working.
Ignoring the question as to what were they doing lying down it will come as no surprise that the more time they spent on sedentary activities the more likely they were to die during the study.
Swapping sitting with standing up appeared to make no difference to the risk of death but what did make a difference was replacing 2 minutes sitting with 2 minutes of walking around
2 minutes of walking around per hour instead of sitting down reduced the risk of death by 33%.
So, the trick is to make sure you walk around for a couple of minutes an hour whilst at the office.
Of course, if those 2 minutes are spent walking to the vending machine to stock up on crisps and chocolate to eat at your desk there may not be that much of a benefit…
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-05-02 09:17:232015-05-02 09:17:23It's a good idea to start walking in the office...
How much do you get paid? My guess is it’s not as much as the chief executive of WPP.
Sir Martin Sorrell (pictured) is chief executive of the advertising business WPP and his annual pay has just been revealed in the company’s annual report.
His total pay was £42.98 million. In case you think that’s a typo – it’s not. He received nearly £43 million in pay.
As well as being the chief executive, Martin Sorrell is the founder of the company.
The company has grown significantly since it was founded in 1985 and it is now quoted and part of the FTSE 100 (the largest 100 companies on the London stock market).
As a result of being quoted there are numerous corporate governance requirements which need to take place. One of these is the disclosure of the directors’ remuneration policy in the published accounts.
Following the publishing of his remuneration package in the accounts it became apparent that one element of his package was very unusual.
Included within his remuneration package of $43 million is a payment to him in respect of his wife’s travel expenses. Now his wife’s travel expenses which were paid by his employer were pretty significant and definitely amounted to more than the occasional taxi journey. In fact, they amounted to £274,000!
That’s not a bad amount for travel expenses is it?
So, should you suggest to your boss at your next salary review that you should receive a travel allowance for your husband or wife?
My guess is that if you do, the response to your request would be fairly brief and probably include a rude word or two…
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-04-30 09:16:002015-04-30 09:16:00Should you be able to get this benefit at work?
Let’s be honest now. Have you ever played around on the Internet whilst at work?
Most of us will probably have had a quick look at websites such as Facebook or news sites but it’s worth bearing in mind that most organisations have a policy which restricts looking at non-work related websites.
Some people will mistakenly think that if they delete the browser history it will remove all traces of what sites have been visited but the IT savvy people amongst you will realise that the history is stored on servers.
Three judges in the UK obviously didn’t realise their browsing history would be tracked and following an investigation they were fired as they had been viewing pornographic websites on court computers.
The court cases they were presiding over obviously weren’t exciting enough and they took matters into their own hands to liven up their days by viewing adult websites on the court computers.
One of the judges who was fired was called Timothy Bowles. In a bizarre coincidence there is in fact another judge in the UK with the same name.
You have to feel sorry for the innocent one of the two.
Imagine the scene, the innocent Timothy Bowles is sat at work when word goes around amongst his colleagues that Timothy Bowles has lost his job because he was looking at porn during working hours.
A frantic clarification was issued by the Judicial Conduct Investigations Office stating “that District Judge Timothy (Paul) Bowles who sat at Romford County Court and has been removed from office should not be mistaken for the High Court Chancery Master Timothy (John) Bowles. There is no connection between the two.”
So, in conclusion three judges have lost their job due to watching pornography on court computers.
There is an important lesson to be learnt from all of this and that is, if you’re going to look at pornographic websites in the office it’s best to do so using a colleague’s computer rather than your own…
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-04-15 12:51:462015-04-15 12:51:46This is one way to lose your job...
As you progress through your career there’s a good chance that at some stage or another you’ll have to make a presentation involving a microphone.
It may be stating the obvious but whenever a microphone is near you think carefully about what you say.
American basketball player Nigel Hayes unfortunately didn’t appreciate that his voice would be picked up so clearly before a press conference started.
Whilst waiting for the press conference to start, Mr Hayes noticed a journalist by the name of Debra Bollman in the audience. He turned to his fellow players who were sat next to him and whispered “God, she’s beautiful”.
With the microphones doing what they were supposed to do they picked this statement up loud and clear and the journalists all laughed.
Mr Hayes’ reaction when he realised that his comments had been overheard can be seen in the video below.
Looking on the bright side for Mr Hayes though, at least he thought the journalist was attractive as it would have been a lot worse had he said “God, she’s ugly”.
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-04-10 00:44:522015-04-10 00:44:52Be careful what you say as you never know who can hear you.
Cathy is the first female CEO of a major accounting firm in the US. She’s been appointed as the leader of Deloitte’s 65,000 US employees and it sends a great message about equal opportunities.
It’s a fantastic achievement so many congratulations.
There’s an interesting interview with Cathy in the Washington Post.
The interview highlights some nice facts. For example, when Cathy first started at Deloitte in 1986 only 7% of Deloitte partners and principals were women. Fast forward to 2015 and women now make up about 25% of the partners in the firm. There is still a way to go until it’s 50% but it is certainly heading in the right direction.
However, probably the most interesting fact that came out of the interview was her admission that she made up stories so that she could get out of work to spend some time with her kids:
“I used to make up stories if I had to leave early for something related to my kids. I learned my lesson, because a woman who left the firm actually shared that she was leaving because she didn’t have kids yet, she wasn’t even married, but she saw people like me and didn’t want to be like that—always working.”
A very honest interview by Cathy and of course, she doesn’t make up stories any more. She’s the CEO so she can leave whenever she wants to…
https://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.png00Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-04-05 00:30:532015-04-05 00:30:53Deloitte's new US CEO used to make up stories to leave early.
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