Most of us have been there. Sat in a meeting when somebody decides to use “management speak” or “corporate jargon” to make something sound more impressive than it is.
You’ve probably heard of the phrase “think outside the box” but what about “let’s not boil the ocean”?
Michael Sugden, chief executive of the advertising agency VCCP, recently put together a list of the most irritating metaphors used in the corporate world.
He wrote in Marketing Magazine that the increased use of corporate jargon in recent years has resulted in meetings degenerating “into a quagmire of nonsensical verbal piffle”.
He put together his top 10 of the most annoying phrases and in reverse order the results are shown below.
Oh and in case you’re “not singing off the same hymn sheet” I’ve translated the “management speak” into English in the italics below the phrase.
10. Think outside the box – come up with new ideas…
9. I may have a window for you – I can see you on…
8. Content is king – first used by Bill Gates in 1996 to indicate that content would drive the success of the internet. It now appears to be used for random purposes in meetings…
7. Let’s not boil the ocean – let’s not make this too complicated…
6. Level playing field – keep things equal…
5. Let’s workshop this – let’s spend far too long talking about this in a meeting…
4. Shift the dial – to be honest I’m not 100% sure but possibly means talk about something else. Either way it sounds very dramatic in a meeting…
3. Let’s socialise this – let’s talk about this…
2. Fail forward – when something doesn’t work but we try to learn from it (if we still have a job after the error of course…)
1. Growth hacking – again, I don’t think anyone is 100% sure what it means but it does sound very impressive…
So, there you go. A list of 10 phrases to [impress / annoy – delete according to how you feel about the phrases] your colleagues at meetings.
https://www.theexpgroup.com/wp-content/uploads/2016/01/management-speak.jpg9231641Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2016-01-12 23:17:072016-01-12 23:17:07Let's not run this up the flag pole...
Business is becoming very international nowadays and more and more people are spending time working as an expat in other countries.
If you do end up working abroad it can be a great opportunity to experience another culture. One thing that is highly recommended though is not to offend the locals when it comes to their traditions.
Michael Mcfeat, a British employee of Kyrgyzstan’s largest gold mine, learnt a valuable lesson recently about the dangers of commenting on local traditions.
Whilst at a New Year’s Eve party he posted on Facebook saying that his Kyrgyz colleagues were queueing up for their “special delicacy, the horse’s penis“.
Mr McFeat was joking about the national dish “chuchuk”.
Vegetarians and horses should look away now but chuchuk is a sausage made from horsemeat and horse intestines.
Now whilst a lot of people would have seen the joke that Mr McFeat was trying to make, it appears that not everyone shared his sense of humour.
Some of his colleagues who work at the Kumtor mine briefly went on strike and there were calls for him to be prosecuted as a number of people claimed his action of comparing one of their national dishes to a horse’s penis constituted “inciting hatred”. If he was found guilty of such a crime he could have faced between three and five years in prison.
It was good and bad news for Mr McFeat though.
Whilst he was detained by the state security service for questioning (bad news), he was released by them with only a warning (good news) but they found out that he didn’t have the correct work permit (bad news) and as a result he was deported from the country (bad news).
So, the end result is that he is now back home and no longer eating horse penis working as an expat.
https://www.theexpgroup.com/wp-content/uploads/2016/01/Expat_life.jpg9381668Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2016-01-09 00:54:332016-01-09 00:54:33It’s a horses what?!
Cash flow can be a real challenge for businesses. Smaller ones especially can find it very tough to get paid on time and bigger organisations can sometimes dominate the relationship.
After all, if for example you’re an individual freelancer and are negotiating with a large company for work you will find it tough to get short settlement terms. Also, if the big company is late in paying it’s very difficult for the smaller party to “force payment”. Going to court for payment of a relatively small amount of money isn’t cost effective as the legal fees would far outweigh the money owed.
Reddit user absando is a freelance web designer and recently posted a great illustration of how he dealt with things when a big company “forgot” to pay him.
He posted that ‘I used to do freelance translating work a few years ago and I finished a 1,200 word technical manual for an Indian client that had good reviews on their industry profile. Normally payment for freelance transitions can range between 30 to 60 days, and under my contract they had 60 days to pay the amount.’
Straight away we can see that absando has a tough time as 60 days isn’t a particularly short payment term.
Things got worse for him though.
He continued explaining ‘Fast forward to the 65th day since I delivered the project and I didn’t hear anything from them. After multiple phone calls, e-mails and Skype messages, I received no word from the client so I decided to give up, write a negative review and move on.’
Whilst a lot of people in that situation would have had to write off the debt, absando was lucky.
Six months later the same company got in touch with him and obviously forgot that they hadn’t paid him last time. This time the project was for some web design work and he played it really well as rather than ask for the money he was owed, he kept quiet about it and got on with the project.
In a stroke of genius though he completed the project on time but didn’t send it all in. Instead, he changed the lock screen to the fine piece of artwork shown above.
He continued: “Surely enough a couple of hours from the deadline the translation company was frantically trying to reach me, sending emails and even trying to call my American number. They were freaking out because the project was due for their client on the very same day, and if they didn’t get it they’d lose their business with them.
I gladly responded, saying: ‘Hey remember that freelancer you stood up 6 months ago, yeah that’s me. I have your project ready to go, but you need to pay me for my previous work PLUS interest.”
Needless to say the cash was deposited into his account within 30 minutes.
https://www.theexpgroup.com/wp-content/uploads/2015/12/lock-screen.png5951058Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-12-03 19:53:312015-12-03 19:53:31Don't upset your web developer.
Before cash came along, people used to barter. Somebody who had grown vegetables would exchange potatoes they’d grown with a baker who’d baked bread. A farmer would exchange a cow with someone who had grown rice. And so on…
This was all very well if you had lots of vegetables or lots of cows but exchanging 1,000 kg of potatoes for the latest Xbox or taking a cow with you to pay for cinema tickets was never going to work.
As a result, along came cash.
The Lydians (now part of Turkey) are widely believed to be the first Western culture to make coins and their first coins came in to existence way back around the time of 700 BC.
Since then things have developed.
Bills of Exchange were introduced in Italy in the 12th century (Bills of Exchange are paper documents which enable traders to buy and sell goods without having to carry cash).
The Bank of England introduced printed cheques in 1717.
The first credit card in the UK was issued in 1966.
Online banking was launched in the late 1990s.
Through all of this cash has remained and there are now 180 currencies recognised as legal tender by the United Nations member states.
Things are changing though and earlier this year Apple and Samsung both launched their contactless payment systems whereby money is loaded onto an app on your phone and payment can be made by scanning your Apple or Samsung phone at a contactless terminal.
The company Ringly are taking things a step further though and have announced a partnership with MasterCard which will enable you to pay for items with the tap of a ring.
The rings that Ringly sell (including the ring shown in the photo above) cost between $195 and $260 and use technology to link the ring to your phone to access the Ringly app. The app will then enable payment to be made. This is pretty impressive given that all the technology has to be fitted onto the surface of the ring.
The end result is that you will be able to purchase items via a contactless terminal by simply tapping your ring without getting your wallet or purse out.
What do you think?
Is this a genuinely useful idea or just a “gimmick”? After all, you’ll still need your phone with you to make a payment.
Either way, it’s a nice excuse if you were thinking of buying a new ring.
Oh, and if you are going to buy one, don’t forget to take your wallet or purse with you…
https://www.theexpgroup.com/wp-content/uploads/2015/11/technology-business-strategy.jpg562999Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-11-10 21:33:402015-11-10 21:33:40Cash is king but jewellery looks nicer...
If a company outsources jobs, in some situations it can be seen as good business practice but if an individual outsources his own job then what is that seen as?
Outsourcing is where a company gets another organisation to undertake a job or business function that would have previously been completed in-house. This is often done for cost saving reasons and an illustration of outsourcing would for example be getting another organisation to maintain your payroll.
I’ve never heard of an individual outsourcing his own job though but that has just changed.
Verison is one of the leading telecoms companies in the US and their security team provided details of a case study where an employee by the name of “Bob” who was a top developer had actually outsourced his own job to China without his employers knowing about it.
In other words, he had received his salary from his employers but had personally paid for somebody else to do his job at a cheaper rate without his employer knowing about it!
He was paid in excess of USD 100,000 for his job and yet he was paying a Chinese consulting firm less than 20% of that to do the job for him.
9:00 a.m. – Arrive and surf Reddit for a couple of hours. Watch cat videos (!!) 11:30 a.m. – Take lunch 1:00 p.m. – Ebay time. 2:00 – ish p.m Facebook updates – LinkedIn 4:30 p.m. – End of day update e-mail to management. 5:00 p.m. – Go home
Despite not actually doing any of the work himself his performance reviews were excellent and he had been regarded as the best developer in the building.
So, in summary – he was paid a pretty good salary and all he did was play around on the internet.
All his real work was outsourced by him to a Chinese company. He paid them whilst his employer paid him 5 times the amount that he had paid the Chinese company.
Bob has now lost his job but it does raise an interesting debate as when a company outsources it’s seen as a clever move but when an individual outsources their own job they end up losing that job.
Anyway, whilst you’re thinking of that particular point I’d like to mention that the next blog article will be written by a Chinese company but please don’t tell my employer.
Meanwhile I’m off to watch some cat videos…
https://www.theexpgroup.com/wp-content/uploads/2015/11/outsourcing-examples.jpg8251467Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-11-06 15:51:252015-11-06 15:51:25Would you do this with your job?
What type of business would you say Adidas and Nike were in?
Are they sportswear brands, fashion brands or both?
I think it’s fair to say that they segment their markets pretty well and have both sports and fashion markets under control.
Last year Adidas spent more than 13% of their annual sales on marketing (the industry average is 10%) and they have just announced a “new signing” who is going to cost them a significant amount of money.
Kayne West, the world class sportsman renowned rapper will be the face of Adidas’s new Yeezy range of clothing and footwear.
Now, whilst you’re unlikely to see many top sportsmen wearing the Yeezy clothes and shoes whilst playing sport, Adidas are no doubt expecting to sell plenty of the Yeezy branded products to people who will be buying them for their cool factor (I appreciate that the definition of cool is a subjective matter and I’ll leave it up to you to decide whether or not you consider Kayne West to be cool…).
The amount that Mr West will receive has been kept confidential but it’s clearly not going to be an insignificant amount. He previously was an ambassador with Nike where according to sneakernews he was offered $4million per year to stay with them but he turned them down.
So, Adidas are using Kayne West to help promote their products to the “people who like Kayne West segment” but there’s another segment that is seeing some change.
The woman’s sportswear segment has to a certain extent been neglected by Adidas and Nike over recent years. Despite Adidas linking up with Stella McCartney (the famous designer and daughter of the Beatles singer Paul McCartney), competing brands such as Sweaty Betty and lululemon have experienced significant growth following their focus on the higher quality end of the ladies sportswear market.
To try to get a bigger share of the ladies sportswear market and to counter the threat that Sweaty Betty and lululemon are creating, Nike has announced a collaboration with Japanese fashion label Sacai (a brand I’m led to believe enjoys cult like status amongst certain fashion aficionados and as the images above from the Sacai Facebook page show, have very fashionable outfits).
Going back to Adidas and Nike, one thing is for sure and that is that both companies have changed beyond recognition from when they were set up.
In the 1920s in Germany, brothers Adolf and Rudolf Dassler set up a shoe making business but soon fell out with each other and went their separate ways.
Adolf (Adi) Dassler kept the original company but renamed it Adidas (named after his first name and part of his surname) whilst Rudolf left and set up the sportswear brand Puma.
Whilst Adidas and Puma were set up by brothers, Nike has an altogether different background.
Nike, was established in 1962 by Phil Knight, who incidentally was an accounting major, and is one of the best companies in the world in terms of getting its marketing just right.
That leads to my final observation and that is the fact that Nike do tend to get their marketing right. Will it necessarily be a bad thing for them that Kayne West has left them and is now with Adidas?
https://www.theexpgroup.com/wp-content/uploads/2015/11/sacai-nike.png7631356Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-11-04 18:35:192015-11-04 18:35:19Adidas and Nike - who's going to win this one?
Imagine the scene. You want to go to a music Festival but the tickets are expensive.
What do you do?
I know. Why don’t you pay for the tickets with blood rather than money?
Now whilst this statement may sound a bit weird, some creative minds behind the Untold music festival in Romania have come up with an excellent idea which is a classic win – win situation.
In fact, rather than a win – win situation it’s more of a win – win – win situation.
So who are the three winners in this situation?
The organisers of the festival identified the fact that Romania has one of the lowest percentages of people who donate blood (Romania ranks second to last in Europe regarding the number of blood donors with only 1.7% of the population donating blood) and came up with a novel way of helping to increase the amount of blood donations.
They offered free tickets and discounts to people who donated blood.
It was reported that up to 500 people donated blood so all in all a very successful project.
The Blood Transfusion Service was a winner as it received more blood and importantly raised awareness of the need for more blood.
The organisers of the festival were winners as this was a very slick piece of PR for a first-time festival and despite having top DJs such as Avicii and David Guetta headlining the event it was great to have national and global publicity as a result of this.
The third winner were the individuals who gave blood and obtained free tickets.
Mysteriously though, was there a fourth winner?
It hasn’t gone unnoticed that the festival took place in Transylvania which is the home of Bram Stoker’s legendary Dracula.
Dracula survives by drinking fresh human blood.
Was this in fact a ploy to build up the stocks of blood for the mysterious Count Dracula…
https://www.theexpgroup.com/wp-content/uploads/2015/09/blood_payment1.png476847Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-09-01 17:11:172015-09-01 17:11:17Does this winner only go out at night?
The major stock markets around the world have had a rough ride this last week. The drop in share prices has been driven by the heavy falls on the Chinese stock market. At the time of writing the Shanghai Composite index (a stock market index of all stocks that are traded at the Shanghai Stock Exchange) has fallen by nearly 16% over the last week.
If you read the financial press words such as “bear market”, “bull market” and “correction” are being used a lot.
What do these phrases mean and where do they come from?
A bear market is where share prices are falling and is commonly regarded as coming into existence when share indexes have fallen by 20% or more. A market correction is similar to a bear market but not as bad (a market correction is where there is a fall of 10% from a market’s peak).
A bull market on the other hand is where share prices are increasing.
So, where do the phrases bear market and bull market come from?
There are two main views on the origin of these terms.
The first view is based on the methods with which the two animals attack. A bear for example will swipe downwards on its target whilst a bull will thrust upwards with its horns. A bear market therefore is a downwards market with declining prices whilst a bull market is the opposite with rising prices.
The second view on the origin is based around the “short selling” of bearskins several hundred years ago by traders. Traders would sell bearskins before they actually owned them in the hope that the prices would fall by the time they bought them from the hunters and then transferred them to their customers. These traders became known as bears and the term stuck for a downwards market. Due to the once-popular blood sport of bull and bear fights, a bull was considered to be the opposite of a bear so the term bull market was born.
Whatever the actual origin of the terms though I’m sure most people will be hoping for a bull market rather than a bear market.
https://www.theexpgroup.com/wp-content/uploads/2015/08/bear-market.png9641714Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-08-26 13:50:212015-08-26 13:50:21Is it a load of bear or a load of bull?
Gorillas are the largest member of the primate family and 98% of their DNA is the same as humans. They are amazing animals but unfortunately they live in areas of the world that have suffered from genocide, war and natural disasters. They are on the verge of extinction and have been classified as critically endangered on the IUCN Red List of Threatened Species.
There are less than 900 mountain gorillas left in the world today.
This really is a shocking statistic but luckily there is hope out there.
The not for profit (charity) industry is a significant sized industry. The latest reported figures for the UK alone show that there are over 164,000 registered charities with a combined annual income of £64 billion.
Although these organisations are not for profit organisations they share a lot of business characteristics with commercial organisations but there is one key difference.
Commercial (for profit) organisations generate revenues and incur expenses. The expectation is that the income they generate will exceed the expenses incurred and as a result there will be a profit for the shareholders.
Not for profit organisations also generate revenues and incur expenses. The key difference though is that the focus isn’t on making a profit. Instead, they aim to have as high a surplus as possible between their revenue and their expenses so that this surplus can be spent on supporting the causes they want to support.
The revenue for a not for profit organisation includes for example donations from the public whilst the expenses would include the costs of running the charity such as staff salaries and office rental expenses.
In simple terms therefore, the more a charity can increase its income whilst keeping their expenses as low as possible means that they will have more to spend on the causes they are supporting.
One of the challenges facing charities in today’s environment is getting awareness of the work they do to the public in the hope that the public will help with donations. Awareness and PR campaigns can be very expensive and are out of the reach of most charities.
The Gorilla Organisation is an excellent charity. They have a team of hard working inspirational people who are doing as much as they can to help the critically endangered species. The brains behind the Gorilla Organisation have recently pulled together some fantastic volunteers who also just happen to have some amazing talent.
Some famous actors, producers, directors, editors and creatives have all got together to produce a series of short films.
If you go to mygorilla.org you can see some marvellous short videos featuring an extremely talented Gorilla called Toby.
As well as being the creators of what is in my opinion without a doubt the best series of short gorilla films, the Gorilla Organisation also hosts the iconic Great Gorilla Run where thousands of people dress up as Gorillas and run around the City of London.
In the film below, Toby the Gorilla is promoting the Great Gorilla Run as well as showing off his skills on the piano.
For details on the fantastic work the Gorilla Organisation does visit gorillas.org.
The image at the top of this post is courtesy of the Gorilla Organisation.
https://www.theexpgroup.com/wp-content/uploads/2015/08/gorillas-org.jpg9821745Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-08-13 15:07:532015-08-13 15:07:53Is Toby the Gorilla more talented than you?
I’ve checked the calendar and it’s July. It’s not April or to be more precise, it’s not 1 April.
It may sound like an April fool’s joke but it’s not.
Carlsberg, the famous Danish beer company has just released a new product.
“A new product?” I hear you say.
What would be a suitable new product for a beer company?
Some of you may be thinking that it’s a new flavour of beer or maybe a complimentary product such as a “stay chilled beer glass” but no, Carlsberg have taken the concept of brand extension a step further.
They have just announced the launch of a series of male grooming products. Yes, shampoo and body wash for men made out of Carlsberg beer.
In a partnership with cosmetics producer Urtegaarden, Carlsberg has launched a product range which contain the main ingredient found in Carlsberg lager (barley, hops and yeast) but instead of producing it in such a way that you drink it, it is produced in such a way that you rub it on your hair or body to wash.
Now, whilst some of us have no doubt ended up with beer on our hair and/or body when we were younger this time it would be a deliberate move to keep clean.
A survey conducted by Epinion found that 65% of men in the UK were daily groomers and nearly half of the men used their girlfriends or wives grooming products on a weekly basis.
Zoran Gojkovic, who not only has a great job title being “Director of Research at Carlsberg Laboratories”, was also quoted as saying “Men do care about looking good, but they often seem to lack alternatives to the more female-friendly beauty options available. And what better way to give them just that, than to introduce a grooming series made from beer?”
Each product in the Beer Beauty series contains 0.5 litres of real Carlsberg beer which is freeze-dried into powder and then mixed with organic ingredients in order to create products including shampoo, conditioner and body lotion.
More details can be found here and will this mean that wives and girlfriends the world over will no longer be criticising men when they say they “stink of beer”?
https://www.theexpgroup.com/wp-content/uploads/2015/07/Carlsberg_Beer_Beauty_Series_16_9_low.png478850Stevehttps://www.theexpgroup.com/wp-content/uploads/2018/06/styleguide-EXP-4.pngSteve2015-07-03 07:36:502015-07-03 07:36:50Is it a good thing to be smelling of beer?
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