Cashless or cash?

Over 1 billion consumers are forecast to use cashless payment methods in 2020. Contactless cards and smartphone payments can make payments very easy for an individual and for the retailer it avoids security issues dealing with cash.

A number of shops are moving to “cashless” shops where all the payments have to be made by contactless cards or smartphone apps such as Apple Pay.

Not everyone is happy though as to make a cashless payment you need one important thing.

Namely, a bank account.

Globally, 1.7 billion adults do not have a bank account and whilst you may be thinking that these people without bank accounts are in the emerging markets around the world, that’s not always the case.

New York City, is one of the most famous cities in the world.

According to a recent report by the New York City Department of Consumer and Worker Protection (DCWP), 354,100 households (11.2 percent) have no bank account (unbanked) and another 689,000 households (21.8 percent) have a bank account but use alternative financial products for some banking needs (underbanked).

In other words, 33% of the New York City households are either unbanked or underbanked.

That’s a pretty big proportion and as a result, the New York City Council has voted to require shops and restaurants to accept cash for payments of USD 20 or less.

The law is expected to be in place by the end of 2020.

New York won’t be the first city in the States to ban cashless stores as last year Philadelphia and San Francisco banned them.

Whilst several retail organisations have appeared to be championing cashless shops it’s looking like it won’t be possible in a number of locations around the world.

These organisations may be initially frustrated at being prevented from being cashless but in reality, this isn’t necessarily a bad thing. As well as the ethical debate about refusing to accept people who can only pay in cash, if they did go cashless they would be missing out on a significant part of the population who want to spend their cash, albeit “cash” and not “cashless cash”.

Your chocolate bar may be getting more expensive.

The price of your chocolate bar may be increasing but to be honest that’s not necessarily a bad thing.

Two thirds of the world’s cocoa (the basis of chocolate) comes from farms in the west African countries of Ghana and Ivory Coast.

Ivory Coast is the world’s top cocoa producer with cocoa products accounting for over half of its export revenue.

Approximately USD 100 billion is spent globally each year on chocolate but the farmers at the start of the supply chain get a pretty small proportion of that figure.

According to the World Bank, 80% of the two million famers in Ghana and Ivory Coast live on less than £2.50 per day.

OPEC, (the Organisation of the Petroleum Exporting Countries) is an organisation that has controlled crude oil output and influenced oil prices since the 1960s and Ghana and Ivory Coast are now introducing what some people are calling “COPEC”.

Under the new COPEC agreement the two countries will charge an additional £300 per tonne of cocoa on top of the traded price (which currently stands at approximately £1,900 per tonne). The aim of this is for more money to filter back to the farmers.

Elsewhere in the supply chain the response has been positive.

A spokesman for Hershey, the largest chocolate manufacturer in North America, was quoted as saying “Cocoa farmers should be able to support their families and earn a decent standard of living”.

So, the next time you’re munching on a chocolate bar contemplating why the price has increased this may be one of the reasons.

Rolling in it…

Here’s a question for you – what do you think the average age is of somebody who buys a new Rolls-Royce?

Perhaps surprisingly the average age has dropped significantly over the last decade.

The company has just reported their sales for 2019. Despite the majority of the global car market facing falling sales, Rolls-Royce have bucked the trend.

They have reported their best ever sales with a 25% increase in cars sold compared to the previous year.

In terms of Michael Porter’s generic strategy model, their strategy is a clear differentiation approach. In the words of chief executive Torsten Muller-Otvos, the brand is “rare and exclusive”.

They have also made a concerted effort to appeal to younger drivers (it’s fair to say that these are younger extremely wealthy drivers with their bestselling model the Cullinan starting at £264,000).

The Cullinan was launched in 2018 and it was a radical change for the company. Rolls-Royce had a history of luxury saloon models and the Cullinan was their first SUV 4×4 off-road car.

Mr Muller-Otvos said the increase in sales was in part down to the introduction of “black badge” versions of its cars, where the car was black inside and out.

He was quoted as saying

“This is a cooler, darker, more menacing, edgy proposition, [aimed] especially towards younger clients.”

“Many smart kids around the world building platforms or whatever making a fortune early in their life are coming to us to start investing in a Rolls-Royce”

In total Rolls-Royce sold 5,125 new cars in 2019 of which the Cullinan amounted to 40% (nearly 2,000 cars).

Oh, and in case you are interested the average age of a Rolls-Royce buyer is now 43.